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AI appointment booking by phone

Clara answers, offers real slots from your calendar, confirms the appointment and sends the SMS - in one call, at any hour. No "let me check and call you back", no double bookings, no paper.

AI appointment booking by phone at a clinic

From call to confirmed appointment, hands-free

  • The patient or client calls and says what they need;
  • Clara checks the live calendar and offers open slots;
  • The caller picks one; Clara confirms, takes name and contact, and books;
  • An SMS confirmation goes out; a reminder near the date cuts no-shows;
  • Rescheduling and cancellations are handled in the same call.

The calendar stays in sync in real time - Clara never books over an occupied slot. Step-by-step guide: how to automate phone bookings at a clinic.

Where it pays off most

Any business that lives on phone bookings: dental clinics, medical and veterinary practices, physiotherapy, salons and barbershops, repair shops, gyms. The pattern is identical everywhere: call peaks coincide with work peaks, and that is exactly when bookings get lost.

Fewer no-shows, a fuller calendar

Booking is half the job; showing up is the other half. Automatic SMS confirmations and reminders attack no-shows, and when someone cancels, the slot is freed instantly for the next caller. The outcome our clients buy is simple: a fuller calendar with less admin work.

Frequently asked questions

Does the AI see my calendar in real time?

Yes - it integrates with your calendar or practice software via API, reads live availability and writes the booking on the spot. No manual syncing, no double bookings.

What if the caller asks for a specific practitioner or service?

Clara is trained on your structure: practitioners, services, durations and booking rules for each. She offers slots for the right person and the right service.

How is health data handled on calls?

With GDPR safeguards for sensitive data: minimal collection, recording notices, restricted access and a data processing agreement. We published a dedicated guide on health data and AI phone calls.

Does it work with my practice management software?

We integrate via API with calendars, CRMs and practice software; when there is no public API, we assess alternatives in the free diagnostic call.

Talk to us

Thirty minutes to see how many calls you're missing and what Clara can do for your business. No commitment.

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